Frequently Asked Questions

We provide cost-effective solutions that allow small businesses to:

-Reach more customers online

-Streamline day-to-day operations

-Improve customer engagement and support

-Automate repetitive tasks to save time

-Boost sales through digital marketing and eCommerce

By leveraging technology, we help you compete with larger businesses without requiring a big budget or technical expertise.

Absolutely! A website gives your business credibility and allows customers to find you easily. Whether you’re selling products or offering services, a well-designed website builds trust and provides a central hub for your online presence.

We help small businesses sell online through various platforms, including:

Shopify – Great for easy-to-use, fully hosted eCommerce solutions.

WooCommerce – A flexible, cost-effective option for WordPress users.

Magento – For businesses looking for a more advanced eCommerce platform.

Custom-built solutions – Tailored eCommerce platforms designed specifically for your business needs.

Our AI chatbot serves as a virtual assistant for your business, helping you:

-Answer customer inquiries instantly, even after business hours.

-Provide product recommendations and guide users through purchases.

-Automate appointment scheduling and lead capturing.

-Save time by reducing the number of repetitive questions you have to answer.

This is especially helpful for small businesses that may not have the staff to respond to every customer immediately.

A website needs ongoing care to function properly. Our maintenance service includes:

Regular updates to ensure security and performance.

Fixing bugs and technical issues.

Adding new features or content as needed.

Monitoring and optimizing website speed.

With LVL2 managing your website, you can focus on running your business instead of dealing with tech problems.

CRM (Customer Relationship Management) software helps small businesses:

Keep track of customer interactions and purchase history.

Manage leads and sales opportunities more effectively.

Automate follow-ups and reminders for customer engagement.

Improve communication with your customers and increase retention.

Our CRM solutions are designed to be simple and affordable for small businesses, helping you stay organized without requiring a large team.

Keeping up with social media can be time-consuming, but our AI social planner:

Schedules posts in advance to keep your brand active.

Analyzes engagement and suggests the best times to post.

Generates content ideas based on trends and your business goals.

Saves time so you can focus on running your business instead of constantly managing social media.

This is perfect for small businesses that want to maintain a strong online presence without hiring a full-time social media manager.

Getting started is easy! Simply reach out to us through our website, and we will:

Assess your business needs – A free consultation to understand your goals.

Recommend a tailored solution – We’ll suggest the best tools and services for your business.

Implement and support – We’ll set everything up and provide ongoing assistance.

We work with small business owners who may not have technical experience, making everything simple and straightforward.

Yes! We know that small businesses need reliable support without high costs. That’s why we offer:

Affordable maintenance plans to keep your digital solutions updated.

Customer support to help with any questions or issues.

Training and guidance so you can make the most of your digital tools.

No, we do not offer refunds once your subscription has been renewed. Please make sure to cancel before your renewal date to avoid charges.

To cancel your subscription, you must send an email to [email protected] requesting cancellation. Cancellations are not processed through the website or any other method.

Yes, all subscriptions automatically renew unless you email [email protected] before your renewal date to request cancellation.